Hottub is built warmth-first and safety-first. Online rooms come first; higher-risk features like in-person Soaks only unlock behind safety gates, human review, and clear rules.
Safety is not a badge. It is how the product behaves.
Reports are available from core product surfaces and go to a staffed review queue.
Blocking removes someone from your experience without confrontation.
Safety signals affect reach and access, not public labels or shame badges.
Local Soaks require verified hosts, public venues, visible attendance, RSVP/check-in, and escalation paths.
Serious reports and enforcement actions are reviewed by people.
Hottub does not support official private-home meetups or live exact-location sharing.
None of this waits for a later release — it’s how the product works now.
Report a user, Hottub, subTub, Cabana, or Soak from the relevant surface. No dead ends.
Block someone and they disappear from your experience. No confrontation or explanation required.
Reports route to people, with moderation logs behind decisions.
Repeat harm doesn’t stay. Accounts that break the Community Covenant can be limited, suspended, or removed.
Rules are written in plain language, and you can reach a person at [email protected].
Embers, Familiar Faces, and Warm Intros stay consent-aware and private by default.
In-person Soaks are live. The bar is non-negotiable. These gates must clear before an official in-person Soak can happen.
A real, identity-checked organizer — never an anonymous one.
Cafés, parks, libraries, community spaces, and Cabanas. Never a private residence.
A visible host, a visible attendee count, and at least four confirmed people before it’s on.
RSVP, check-in, check-out, and a private post-event Heat Check.
A one-tap incident report that escalates straight to Staff.
These gates reduce risk. They do not eliminate it.
Some Soaks are immersive (VR) rooms you step into with a headset. VR is remote — you’re wherever you are — so it carries none of the in-person location risks, but it has its own comfort and conduct rules.
Mute and block work the same in VR, plus a personal-space boundary so no one can crowd your avatar. The exit is always one tap away.
A VR Soak is a shared 3D room, not a meetup. There’s no exact-location sharing and none of the in-person gates apply — it sits with our online rooms.
Clear your space, use your headset’s boundary, sit if you prefer, and take breaks. Follow your headset’s safety and age guidance; stop if you feel unwell.
Your headset’s sensors stay on your device — see Privacy.
The things we said no to, so rooms stay warm and trust stays earned.
Hottub is about belonging, not pairing off.
Hottub provides tools, rules, and safety requirements. Hottub does not organize, supervise, attend, or control in-person gatherings, and it cannot guarantee anyone’s safety. Hosts, attendees, and venues are independent of Hottub, meet at their own risk, and are responsible for their own conduct and decisions.
In an emergency, contact local emergency services first. Read the Terms of Service for the full risk and responsibility language.
Need help with a Hottub safety issue?Reach a person directly. We read every message.
For immediate danger or emergencies, contact local emergency services first.
Safety connects to the rest of Hottub’s trust system.